Recording & Quality Management Protect your customers and your organization with HD call recording, keyword indexing, timestamping, and encryption. Updated UI elements provide a more consistent interface, decrease the number of buttons on a screen, and reduce the number of taps needed to perform an action.įor more information about the new updated ntouch features, visit contact customer service at 80. Contact Center Provides the benefit of a comprehensive, operationally-flexible contact center solution without the headaches of owning it. A new self-view so users can check their appearance, available lighting, and background before making a call.Improved Shared Text functionality for low vision users.“This update will bring the ntouch app in line with current Android Material Design standards, and fulfill our mission of providing our customers with best-in-class service on any device.”Īdditional changes to the ntouch app’s UI include: “Mobile communication is essential in today’s world,” notes Isaac Roach, vice president of engineering for Sorenson Communications, the leading provider of Video Relay Service (VRS) for Deaf people who use sign language to communicate. The update to the ntouch user interface (UI) will offer an improved customer experience, with new theme and color options to make mobile Video Relay Service (VRS) more accessible and enjoyable for all users, including those with low vision,” says Scott Wood, CEO of Sorenson Communications.Ĭustomers can get the new ntouch software – version 9.0 – by downloading it from the Google Play Store. “We are pleased to offer our latest technology to Android users in the Deaf community. 5, 2019) As part of an ongoing commitment to modernize the mobile communication experience for Deaf people, Sorenson Communications announced an update to its ntouch ® app for the Android TM operating system.
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